The Tesla UMC Gen 2 (mobile connector) was introduced into Australia in mid 2019, all Tesla’s ordered before July 9th 2022 were provided with this charging cable for free, any buyers who ordered cars after that time have the option of purchasing from Tesla for $550 or looking for an aftermarket alternative. Many choose to stick with the Tesla product as it’s still one of the lower priced cables available.
Most owners make use of the included 10amp or 15amp plug. For home charging this provides enough charge for drivers that average up to 120kms per day, keeping in mind that the average Australian car of any fuel type travels only 38kms per day.
A common practice among Tesla owners is to purchase what is known as the Tesla UMC to 3 phase tail (approximately $150). This is a well made adaptor that connects straight into a 5 pin 3 phase outlet, this increases the potential power available to 32amp single phase, very handy for home charging if the electrician installing the 3 phase socket gives it the all clear. A Tesla owner could then add up to 300kms a day while parked at home.
Despite its low price and versatility at home the 3 phase tail has an Achilles Heel when used in regional areas on long trips- it’s NOT 3 phase, it’s only single phase.
The downsides:
A Tesla model 3 or Y has an 11kw 3 phase onboard charger, 11kw is only possible when the car is connected to a power source with a minimum of 3x 16amps, most 3 phase outlets in regional areas are 20amp or 32amp so that’s not an issue, the issue is the Tesla Gen2 UMC plus tail is limited to 32amp single phase, that’s 7.4kw from a 32amp outlet, or 5kw from a 20amp outlet. A prime example of how crippling this can be is at Border Village in South Australia, where the power outlet is limited to 20amp 3 phase. A Tesla using the correct 3 phase cable can charge at 2.4 times the speed as a Tesla using the Gen2 UMC. Border Village is one of the better roadhouses but hanging out there for many hours longer than necessary should be avoided.
A correct 3 phase cable (also known as an EVSE) drawing 16amps from each 20 or 32amp wire is unlikely to trip the breaker even over a long charging session, drawing 32amps through one phase for hours on end adds to the possibility of tripping a breaker, that’s not a situation you need while asleep or away from phone connection.
Lastly, drawing 32amps single phase on a site with low generating capacity at certain times of the day can cause the maintenance chief to get a bit agitated, a reliable electricity supply is critical to regional locations, at least one regional roadhouse that I know of has now barred EVs from charging after 7 years of goodwill.
What cables are best:
There are a number of 3 phase EVSE cables available including the high priced but extremely tough Juice Booster 2, the Kwik Mode 2 EV charger or the KHONS 3 phase charger. All have type 2 plugs on the car end and are easy to operate and store.
Juice Booster 2KwikKhons
Over the past 7 years I’ve plugged into the vast majority of official Plugshare 3 phase outlets across Australia, I can confidently say if you use the correct equipment your journey will be smooth, if you try and save a few dollars you’ll soon regret it.
The Tesla Owners Club of Western Australia host or attend on average 20 events per year. Many are club events, but we are also very happy to accept invites to display Teslas’ at festivals, field days, sustainability shows and much more. The Tesla owners attending these events have a wealth of knowledge and are happy to talk to the public. The WA Tesla community have provided this service since 2015.
The events committee consist of:
Jared Hawke – Jaredhawke@bigpond.com 0487 362 111
Paul Vianna
Sharlene Mavor
Alex Davis
If have an event you would like our club to attend, please get in contact.
Western Australian Tesla’s represented for the 8th year at the annual Como Rotary Car Show. Come along for a chat and talk to some experienced Tesla owners including event committee members Jared (0487 362 111), Paul and Alex (0428 994 832). If you are keen on finding out about charging cables, there will be plenty on hand with owners willing to provide the correct information on how and where to use them. Hope to see you this Sunday 2nd October 2022 any time between 9am and 3pm.
To be very clear if you purchased a $70k+ vehicle and saving money on refueling is the only focus you’ve missed the point, lower long term servicing and repair plus the far longer lifespan of a Tesla are just as important. Throw in the high safety rating and the additional storage a Tesla provides and ownership is a broad package.
Without doubt the best EV charging is at home, even 30 cents a unit grid power is at least half the price per distance driven than a similar size and performance petrol car. If you charge off peak, even cheaper. Those using home solar are reducing their fuel cost by up to a factor of 8. Best of all parking at home is safe, no door dings from lazy parking, no stray shopping trolleys, there’s big savings to be made from avoiding the panel beaters.
What about all those free Tesla destination chargers? These are not free, they’re complimentary, almost all Tesla destination chargers are owned by a local business that have installed them to support EV owners. The electricity is not paid for by Tesla, it’s paid for by the small business that would prefer you drop in and buy a product rather than you sitting in your car watching Netflix.
Is there an app that shows all the free chargers? I get asked this question often in public and the answer is “not specifically”, the best way to find them is to log on to Plugshare, find the busiest and always in use chargers in the metro area and its a sure bet they’re free.
So what is the best free charger in WA? The one at your home, it’s never ICED, it doesn’t require an app, you won’t get panel damage and best of all it’s free to use any time you like.
While on the subject of free, TOCWA have a free loan of charging cables and spare tyres for members, membership is $20 per year via this link.
Clearly the quicker (and possibly cheaper) option is to travel across Australia on a commercial jet, so if you’re not sure you have the patience and planning skills take the airport option. For those more adventurous read on.
Before I continue I want to make something very clear: If you aim to get across the country as quickly as possible in your EV it can only be done with planning and patience. Trying to rush will not gain you any time but it’s highly likely you will lose time by; unplugging too early, not reading the Plugshare comments, and lastly not respecting the opening and closing times clearly marked on the Plugshare description.
By early 2024 the WA state government will have enough fast DC chargers installed between Perth and Eucla to provide a fairly comfortable trip, once you get into South Australia its anyone’s guess, SA do have a charging rollout planned but it’s very Adelaide centric, so for the next 12 months or so most charging requires knowledge and patience.
To keep this a moderate length read I’ll focus on the drive between Port Augusta and Norseman, a distance of 1,670km. There is already an article on TOCWA’s website discussing the Perth to Kalgoorlie section.
The road – It’s generally good the whole way with a long sections of chip seal surface that increases energy consumption. There are no overtaking lanes but considering it’s mostly flat and straight with good visibility overtaking is relatively easy. Despite the road being good I highly recommend you take a full size spare tyre and wheel combo, in the unlikely chance you get a tyre issue it will be a major one rather than a slow leak from a tech screw. Be aware Roadhouses don’t replace tyres, they sell fuel, food and drink.
What to do/take:
Make sure your cold tyre pressures are correct, keep monitoring those pressures throughout the journey.
Study Plugshare thoroughly before you leave, especially the comments. While charging during the journey check Plugshare for your next stop just in case there’s any late changes. Always check into Plugshare so other EV drivers on the Nullarbor can plan ahead. Edit: it has become very apparent that the number of EVs crossing the Nullarbor have increased significantly through November and December 2022, there is a chance you could arrive at a charge point that is already in use, it is in your best interest to plugshare your journey so other drivers can liaise with you. The simple 30 second task of checking into plugshare by yourself and other EV travelers could save you 3 or 4 hours of wasted time at the next charge stop.
Take the correct charging cable plus plan B and C cables. The correct cable is a 3 phase Juice Booster 2 or KHONS cable, the Tesla GEN2 UMC to 3 phase tail is a plan D and should NOT be used on Nullarbor 3 phase outlets unless you’re desperate.
I can not stress how important it is to follow the mantra of ALWAYS BE CHARGING, do not cut your charging session short at a working charge point because you think the next one is faster or cheaper.
Telstra is the only choice for any chance of phone reception (of course if you fit in your roaming Starlink dish you’re king of the Nullarbor). Even carriers using the Telstra network do not work.
Keep yourself busy and the charging time won’t appear so slow, Nullarboring is a term used by people with no imagination.
Have the BOM app on your phone – The air temp and wind direction can have a big effect on your range, plan ahead and add more charge than you require to be safe.
Take a relaxed attitude about the facilities, most of the infrastructure is pre 1976, it’s generally clean but worn out. Producing clean water, electricity and keeping everything operational is expensive due to being so far from a capital city so don’t expect much value for money. Take note that due to staff shortages most locations have cleared up the dishes, closed the bar and hopped off to bed far earlier than you expect.
Wear a Diplomatic hat – like much of the country, regional areas are struggling to find staff, those on site are working long hours, you are one of a hundred customers that day. Keep in mind by allowing EVs to charge Roadhouse management are doing you a favour rather than making a profit from selling electricity.
Understand that some new staff members have no idea the business has a charge point, it can be a interesting conversation.
Leave early arrive early, getting on to the road just before sunrise is a great way to start the day, plan your first charging stop for a late breakfast. Traffic is almost non existent in the early morning, visibility is good and it’s easier to spot wildlife. By late afternoon it’s best to be parked up with the car on charge while the rest of the tourists are frantically racing to their next destination while driving into a blazing sunset with no hope of seeing a Roo about to smash the headlights.
Take into account as you drive east you’ll lose an average of 15 minutes of daylight every 400kms, on the drive west you’ll gain 15 minutes.
Be very aware of the change in time zones as the Nullarbor also has its own AWCT time from Cocklebiddy to the WA border, you may roll up to a Roadhouse thinking its 6.30pm when it’s actually 7.15pm and the staff have locked up for the evening.
What not to do:
Do not plug in without seeking permission, if you have a passenger get them to go seek out a staff member while the driver parks up and gets the cable ready.
Do not Hypermile, it’s not necessary with the biggest gap between chargers being 200kms. It may be okay to drive slower in the early hours of the morning when the roads are virtually free of traffic but during daylight hours anything less than 90kmh has the potential to aggravate other road users.
During overnight stops don’t try and charge too fast if you don’t need to, plan to have your car finish charging just before expected departure. If you charge at the highest rate and the breaker trips during the night you may not realize and could end up wasting time in the morning.
Do not turn off the air conditioner on warm afternoons, a warm interior reduces driver concentration, set the aircon to 22.5C and all will be fine.
Do not drive fast through the RH car parks, most are Limestone and can be in poor condition with cavernous potholes that are difficult to see, on most occasions it’s less than walking pace or you may end up rattled.
Don’t plan to drive too far in one day especially if you’ve booked accommodation in advance.
Port Augusta
Edit December 2023: Port Augusta now has a 200 kW DC charger located on the waterfront adjacent to the Majestic Oasis Apartments courtesy of RAA of South Australia.
There’s two AC charging options in town, we prefer to use the Majestic Apartments that are centrally located and very secure. The accommodation is very nice with washing machines and dryers in the rooms. Although it’s not necessary to be a guest to use the Tesla HPWC it’s wise to ring at least half a day in advance, ask permission and provide an accurate arrival time, that way the staff will place a witches hat in front of the car charger and open the security gates when they see you pull up. Reception normally refuse payment, a big thank you and some quality chocolate won’t go amiss though. Coles, Woolworths and Big W are all within 200 metres so you can stock up before heading west.
Kimba
Edit November 2023: Kimba now had a 150 kW DC charger located at the Kimba Caravan Park on the Eyre Highway courtesy of the RAA of South Australia. There are also two 7 kW type 2 chargers at the Kimba Bowling Club next to the excellent free camp. Prior to these upgrades below is what the EV community relied on.
Milton tyres has been generously offering EV charging since May 2016, they recently upgraded to a 32amp three phase outlet that makes charging even easier. Payment is dependent on the length of stay. Keep in mind that unless prior arrangements are made this service is only available during business hours Monday to Friday.
Wudinna
As of November 2023 Wudinna has a 150 kW DC charger located at Wudinna Hall courtesy of the RAA of SA.
Poochera
Thanks to Jeff and Karen for offering a charging service since May 2016 after a visit by WA Tesla owners Matt and David. Due to the opening of the Kimba, Wudinna and Streaky Bay DC chargers, from February 2024 the 3 phase is no longer available. The small caravan park is still available for bookings.
Ceduna East-West Motel / Streaky Bay
Update April 2024: The Ceduna RAA DC Charger is now operational next to the hotel on the foreshore.
Edit November 2023: Streaky Bay is now an option with the installation of the 150 kW DC Charger at the Well Street carpark courtesy of RAA of SA.
Work on the Ceduna DC site has not commenced (under the contract the RAA of SA must have this installed by the end of February 2024, this is a critical piece of charging infrastructure), the East-West Motel is currently the best charging option in Ceduna. There are two Tesla HPWCs with handy parking, payment is currently $25 at reception before plugging in. I highly recommend you take the 10 minute walk to the Ceduna Foreshore Hotel for a meal.
Penong Caravan Park
This location has handy 32amp 3 phase outlet located in the centre of the Caravan Park, payment is a $10 service fee plus 40cents a kWh, the service fee includes the use of the facilities such as showers and camp kitchen. Penong is another example of friendly South Australian country people making up for the lack of government support emanating from Adelaide. A nice overnight stop.
The Nullarbor Roadhouse
Update March 2024: The NRMA have installed a solar/battery powered DC charger, it has 2 separate 75kW chargers.
Edit December 2023: There is now a 22 kW DC CCS2 charging unit in place.
The 3 phase outlet is on the rear of the main building to the left hand side as you look from the road, payment is approx $30 via the Cafeteria. Add plenty of extra charge at this location as a coastal headwind driving west could leave you struggling to get the next charge point.
Border Village
As you may see from Plugshare comments Trevor is the go to person at this location, ask for him at reception and he’ll guide you around to the rear workshop. Charging is strictly limited to 20amp 3 phase, that’s okay if you have a model 3 or Y drawing 3 x 16amps but it’s also where the Tesla Gen2 UMC to 3 phase tail comes unstuck, charging at 20amps single phase is unnecessarily slow. Charging is complimentary in the hope that you’ll sit down for a meal or stay overnight. Roadhouse hours allow you still order food as late as 8.30pm AWST.
Eucla
This site is no longer allowing EV charging.
Mundrabilla
Edit December 2023: There is now a 22 kW DC CCS2 charging unit in place. Update March 2024: This site has reverted back to the 3 phase option only.
This charger is situated outside one of the motel rooms, payment is approx $25, management would much prefer charging in daylight hours or at least avoided between 9.00pm and 6.00am due to the electricity system they have in place.
Pro tip- Stand just inside the roadhouse doorway to gain Telstra reception.
Madura Pass
Update April 2024: Due to a faulty plug the DC is not currently available.
The good news is Madura has a crowd funded 22kW DC charger in the old garage next to the fuel bowsers, the bad news is that due to staff shortages the garage door is only open from 7.00am until 5.00pm. I would advise not to arrive in the late afternoon as at 5.00pm the power is switched off, the doors closed and the fuel attendant rushes off to serve food in the bar, such is life on the Nullarbor currently. Be aware that all but one of the staff at Madura are extremely friendly, unfortunately one has an allergy to Electric Cars and is best left alone. Payment is a donation to the RFDS.
Cocklebiddy
An easy 32amp 3 phase to find, right next to the large Eagles cage with a sign that says TV outlet. The sit down meals here are always worth a try. RFDS donation for payment.
Caiguna Roadhouse
This location has the famous Biofil DC charger that was installed in January 2022, this 50kw unit is powered by a converted diesel generator that consumes used cooking oil from the roadhouse kitchen. Despite some difficulties with solidified fuel on cold winter mornings the Vegpod has served its purpose by encouraging the WA state government to extend the DC charger network across to the WA border. Payment is a $50 service fee plus cost for energy used, staff are required to start to unit. Update 5/11/2022: Nullarbor Roadhouses are still struggling to find staff, Caiguna employees are extremely busy and will start the generator if you contact them well ahead. My suggestion is to avoid stopping here for a DC charge until their circumstances improve. By all means stop in and grab some food and drink or charge from 15 amp overnight.
Balladonia
At the rear of the western side of the main building is another crowd funded 22kw DC charger, the payment is $2.00 per unit as recorded on the DC chargers screen. You will need to go into reception first to get a key. Be patient and follow the instructions exactly or the whole 2 minute process will have to repeated. Be warned, don’t skimp on charging here because it’s $2 a unit and the next location is a flat fee for all you can charge, that method may leave you short of range and possibly stranded.
Norseman
Edit December 2023: The WA EV Network 150 kW DC charger is now available, this saves considerable time for those contemplating the Nullarbor drive. The nearby showers and toilets are unlocked between 8am and 6pm.
Rob and Robin have crossed the Nullarbor 5 times in their Tesla Model S and charged at each location multiple times.
Edit November 2023: It is now possible to make this journey using the WA EV Network 150kWh DC chargers at Merredin, Southern Cross and Coolgardie. Below is how the journey was made prior to the installation of these.
The drive towards Kalgoorlie is generally a little more difficult than the return journey due to Kalgoorlie being 450 metres higher above sea level than Perth. The extra 15-20kms range your car will consume heading east requires a bit of extra charging time along the way, not much but it should be factored in. Of course a strong tail wind or head wind will reduce or increase charging times. We know that by late 2023 Synergy will have installed multiple fast DC chargers at 2 or 3 sites along this route making the journey far more comfortable, until then it’s AC charging all the way.
The road – The highway between Perth and Kalgoorlie is mostly in reasonable condition but considering the importance of the Goldfields to the WA economy I believe it should be better. There are still a few sections lacking overtaking lanes and a few areas with poor drainage that create potholes easily, there are not many but keep a sharp out each side of Merredin. Don’t drive slow on this highway as you’ll just aggravate other drivers, 95 in a 100 zone is okay, keep in mind that most vehicles on this road are part of a business and don’t have time to sit behind a Tesla that didn’t charge enough at the last stop.
Perth GPO to Kalgoorlie is 593kms with 3 useful (and reliable) AC charging stops along the way, Merredin, Southern Cross and Koora Retreat. Most vehicles could get by with one stop at Merredin although I suggest you stop at all three to break up the journey. The overall trip will take the same time as AC charging speeds are all equal. Merredin is a friendly little town for a first time visitor but eventually you’ll want to keep moving. On the return trip to Perth I 100% recommend you charge at all 3, you’ll be none too pleased if you bypass a perfectly good charging option to find the next one being used by another EV.
If you’ve never driven this trip before I highly suggest you leave home early to arrive early, this way any unplanned hurdles won’t leave you crawling into Kalgoorlie after dark, hungry and tired. If you can get through Midland and into Mundaring before morning peak traffic you’ll set yourself up for a comfortable day, the end game is to be in Kalgoorlie before Sunset with your car on charge while you enjoy a well earned drink.
Merredin has two different useful charging locations, the most convenient one is the Tesla destination chargers behind the visitors centre, these are currently complimentary, don’t forget to pop in to the VC and thank the lady behind the counter for making a charger available. Update: Since this article was written 12 months ago, both charging sites have shown a lack of reliability, always browse Plugshare comments for latest information.
Merredin Visitors Centre
Southern Cross has a very robust 3 phase 5 pin outlet at the Oval, it’s currently available 24/7 and free to use. You will require a 3 phase cable such as a Juice Booster 2 or KHONS cable. A Gen2 UMC with 3 phase tail will work but only through 1 phase restricting your charge rate, these are okay for home use but personally I think they’re a very poor option for country areas. I’ve never known Southern Cross to be ICED or broken but still plan to arrive here with at least 100kms of range remaining, there’s currently no other 3 phase options in town. Edit: The Southern Cross WAEV Network charger is currently in place and may be switched on by early October, this will make the Perth to Kalgoorlie trip significantly easier.
Koora Retreat installed one of the states first Tesla destination chargers as a way of helping the EV community, the original owners have moved on due to ill health but the new owner is keen to continue helping EVs. Payment is a very reasonable 50 cents a unit via BSB, follow the instructions on the paperwork inside the charging cabinet and be generous, without these charging options very few EVs would have visited Kalgoorlie in the past 6 years. Be aware phone connection often drops out near Koora Retreat, combined with the lack of signs and difficult to spot entry it requires a sharp eye to locate. The best guide I can provide is the entrance is 69.5kms east of Southern Cross.
How to make the car charge faster? Go for a walk, be a tourist, have a long lunch, talk to people, download and edit some photos. Keep yourself occupied and it won’t be a drag.
Finally Plugshare is by far the best option for Western Australia, ABRP is just an extra assistance for those that may need it. And don’t forget: Always Be Charging, Always Bring Cables, Always Browse Comments and Always Be Considerate/Courteous.
The influx of new electric vehicle models (EVs) and especially the recent arrival of the Tesla Model Y, heralds a rush of EV owners listing their “old” EVs for sale as they swap or upgrade to the new hotness.
I then saw this recent article by a well respected publisher in the Western Australian automotive community. It really ground my gears! “grinded my gears”? Who knows!? 🤷♂️ I was frustrated.
The article is a problem in my opinion because it might leave a used EV buyer to have misinformed expectations about electric vehicles and their batteries. So to set the record straight, I’m going to quote a few sections from said article, and correct the FUD (fear, uncertainty, and doubt). Hopefully those who care for the details, and getting an EV with as much range remaining as possible, will appreciate the following explanations.
EV Batteries degrade like your phone. But much slower.
Degradation is the natural chemical process that an EV battery undergoes as it’s used. As energy goes in and out of the battery many many times, it loses the ability to retain the same amount of energy as it did when it was new.
Various studies, and Tesla’s own data, suggests the average degradation is around 1 per cent of the original capacity per year.
It doesn’t work like this, firstly because degradation isn’t a function of time, but closer to a function of kilometres (km) driven. The more energy in and out of the battery (its “cycles”) the more degradation. Lithium based batteries have a finite lifetime. This is why your phone battery won’t last as long 2 years in, compared to when it was new.
As you can see the degradation is mostly linear after about 50,000 km. But in the first part of the EVs life the capacity drops a little faster. In the case of a Tesla we know that some vehicles have well over 90% of the original capacity after many 100s of thousands of km. Other vehicles may be closer to 80% like mine (~2.5y old and 116,000k on the odometer/ODO).
It seems that the less “work” the car does in terms of demands on the battery, the longer it will last. Many EV owners are quite happy to share how their batteries have degraded after 1, 2, 3 or even 5 years of use.
It seems that how an OEM manages a battery has a huge role to play in the longevity of the battery and minimising degradation. I know someone with a gen1 Nissan Leaf who is down to 50% of the original capacity. These batteries are not liquid cooled like a Tesla and generally considered some of the worst cells on the used battery market because of the poor design.
You should definitely ask about the battery degradation
But don’t expect too much when it comes to your local “automotive workshop”. They probably won’t have a clue.
Most automotive workshops should be able to access this data by plugging into the onboard diagnostics (OBD2) port, or in some instances it could be relayed using remote connectivity.
In the case of a Tesla for example, the data you’re after isn’t accessible simply by plugging in a generic OBD2 link. Tesla also doesn’t make it easy to find on the vehicle’s user interface or in the mobile app. You will need a bit of DIY to install a relatively inexpensive adapter and download an app to connect to the car and capture the values.
Read on to see some tips on getting the exact figures from your seller.
Don’t try to reverse engineer estimated range into battery capacity
Between them it allows you to calculate the battery capacity and compare it to the original capacity.
No, it doesn’t.
Most EVs have a series of complex formulas, variables and historical driving data that form the “estimated range in km” displayed inside the vehicle. It’s for this reason that it’s often not useful to try to estimate battery degradation working back from these “range” numbers. The only reliable way to know is to extract the raw values from the car’s computer and use those. One example from a friends Tesla:
full pack when new: 52.4 kWh
nominal full pack: 48.2 kWh
Therefore this battery has 91.9% of its original capacity remaining. That’s about 8% degradation. That’s pretty normal I’m finding for a 2020 model and 24,000 km on the clock.
EV km and ICE km are not the same
Everything in a car is going to wear and degrade over time and especially when it’s under load or working hard. The moving parts are especially important in an ICE vehicle (Internal Combustion Engine; a non-EV) and this is why it’s conventional to use the km on the ODO as a primary indicator of the wear and tear and a big input to one’s assessment of the value of a used vehicle.
With EVs, this is not as important as the battery degradation. Yes, it will in most cases, correlate strongly with the km driven. But not always. An older EV driven very gingerly may have far less degradation than a near new EV with a young driver who wants to drag everyone at the lights.
An EV battery may be covered under a specific warranty
If the battery falls below this remaining capacity inside the age (years) or km driven, then the battery can be claimed for replacement under said warranty. This is good news for used EV owners and supports the real-world data we have measured above. A 10-year old Tesla is not going to be “dead” as I continue to see speculated online. It just won’t get you as far as it would have when it was new. Much like your phone. These EVs will change hands in the used car market for some time.
Ask your seller what the battery degradation is. It’s more important than km
Ask the dealer or private seller what the remaining capacity is. If they don’t know or haven’t already printed it out for you, they may know someone who can help them capture it and give you the figures. Use the above chart as a rough guide to see if the remaining capacity is average for the km on the odometer. This should give you an idea of how much work the vehicle has been subject to in its life so far. Higher values (remaining capacity) are obviously better and will correlate with fewer km driven.
If you don’t feel like you’re getting the answers you want or your seller strikes you as the kind that doesn’t really have a good handle on the workings of batteries, then reach out to the folks here at TOCWA. We have a very friendly community of EV enthusiasts willing to lend a hand or share helpful advice.
Happy (informed) shopping.
Matt is an EV and battery enthusiast. He and his children enjoy pulling apart kids’ toys and “upgrading” them with recycled lithium batteries. Matt has been a Tesla owner since 2020 and is passionate about helping others cross the chasm into the new world. Matt has friends that ride horses purely for leisure. Soon his friends with ICE cars will be driving them purely for leisure too.
The above question gets asked on a regular basis on Tesla forums and there’s no perfect answer, what I will say with certainty is an accessory that’s very useful for one Tesla owner could be completely useless for you and vice versa. As the Grail Knight says “Choose wisely”.
To focus this discussion I’ll break it down into 2 areas – Charging assistance and finally Exterior and Interior Accessories.
Charging assistance – Charging also breaks down in to two areas, Home charging and Public/Travel charging. The set up you need at home depends on the average distance you expect to drive per week and if you’re planning to make use of home solar or the Synergy EV plan that’s available between 11.00pm and 4.00am. If you wish to ask a question about a home charging set up on any TOCWA social media make sure you provide as many details as possible for a faster and more accurate answer. Public or travel charging accessories/cables is often determined by where you you expect to charge in public areas close to home and the locations and frequency you expect to drive in country areas. Sadly there is not yet one single charging cable to suit all occasions, the good news is TOCWA members get access to loan charging cables until you’re confident you know which cable suits you best.
Cables can be loaned or purchased outright from TOCWA.
Exterior and Interior accessories – There’s no shortage of businesses in Western Australia selling Tesla accessories such as after market wheels, paint protection, window tinting and much more, there’s also no shortage of Tesla owners who’ve used these services, the most obvious advice I can give you is meet up with one those Tesla owners that have had paint protection, window tinting or other product installed for more than 12 months, check the quality with a keen eye and ask lots of questions.
Some after market additions can be very useful over the life of the car, some can be a huge burden, take the time to make the correct decision.
Don’t forget TOCWA’s Ask Us Anything every Wednesday evening from 7.30pm for some useful advice on charging and accessories and/or check out some articles on this website.
Social media can be very challenging day after day, handy for staying in touch with distant friends and relatives but an often a battlefield of mistruths, aggravation and division.
Like many other discussion topics, a mention of Electric Vehicles brings out a vast amount of opinions for and against, you have three main choices to deal with it:
1. Delete all forms of social media and live happily ever after.
2. Scroll fast without reading the article or any comments.
3. I highly suggest you take up one of the first 2 options but if you want to engage please read the following:
There are two main types providing negative comments against EVs, those that just don’t know any better and are just repeating information they’ve seen/heard elsewhere without fact checking and those that know full well the information they’re providing is misleading/false. The second type are generally repeat offenders as they have skin in the game so to speak.
Only engage if you feel it’s absolutely necessary, if someone comments “I’ll stick to my V8 thanks” leave it be.
Have quality Australian based articles on EVs ready to go and provide the link when necessary.
Keep your comments polite no matter how abusive others become.
Keep in mind your comment/answer is aimed at the fence sitters more than the EV naysayer.
Provide evidence based facts not opinion.
For some responses a photo is worth a thousand words.
Mention your “EV” rather than your Tesla, being generic keeps prevents the discussion being side-tracked.
Be ready for the goalposts to be moved, when they are your comment has hit its target.
Avoid climate change discussion, many on social media only care about themselves.
Discuss energy independence, fuel and servicing savings, safety, performance, convenience.
The 21st Century is a world of self interest, tell them what they want to hear.
(Essential reading for new owners and a handy review for existing Tesla drivers.) Written by Pete Petrovsky
If this is your first EV or first Tesla, congratulations on taking the first step towards helping to accelerate the world’s transition to sustainable energy with a car that is completely changing the entire automotive industry for the better. You’ll be glad to know you’ve ordered the world’s safest car, which is an absolute pleasure to own and drive and you can wave Goodbye to petrol station visits and most servicing.
With all that enjoyable, safe and low-cost motoring to look forward to, you’re no doubt eager to hit the road, but perhaps you’re wondering whether you know everything you should before jumping behind the wheel of your shiny new Tesla. While I aimed to be comprehensive, the following should not be considered an exhaustive list of everything there is to know about owning an EV, but hopefully it should make for a good and informative start.
Paying For Your New Tesla
There have been a couple of instances in Australia where reservation holders had their email accounts hacked and consequently, while under the impression they were transferring their funds to Tesla, instead, they were unknowingly making the transfer to a scammer. I believe Tesla has now put in place various measures such as using your car’s VIN number as the account number but a good tip is to first transfer a negligibly small amount and check with Tesla that they received your funds and then use the exact same account details to transfer the balance. This is the method I used for our first Tesla in September 2019 and it worked well, however, with there now being a considerable backlog, you’ll need to allow enough time to ensure you are ready to take delivery as soon as your car is ready, otherwise you may run the risk of being pushed back in the queue as your car may be reassigned to the next reservation holder for that model car and trim. Please note, if you’re financing your Tesla and your bank or other loan provider is making the transfer for you this may not be an issue, but if you are going to be transferring the balance owing on your car yourself it pays to be cautious as you may not get a second chance.
Insurance
You’ll want to ensure you take out comprehensive car insurance before driving your new Tesla for the first time. There are numerous variables that go into determining insurance premiums including the insured value, the excess, where and how the car is parked, your driving history, your demographics, the age of the youngest driver, your no claims bonus, personal versus business use, how much you expect to drive the car as well as optional extras such as a hire car and so on. It’s important you take these and any other relevant factors into account when arranging your car insurance. In terms of who are the most Tesla and EV friendly insurers in Australia, TOCWA members report the lowest premiums from RACWA and Budget Direct ranging between approximately $900 a year or lower to about $2,000 a year or more for a Model 3, but please do shop around as far and wide as you feel appropriate and please let us know if you happen to find better like-for-like rates with another insurer. [2023 Update: Model Y premiums seem to be fairly similar the Model 3 amounts quoted above.]
Vehicle Delivery
Before picking up your car I recommend that you download the Tesla app here: https://www.tesla.com/en_AU/support/tesla-app and set up an account. Tesla may have already let you know that the delivery experience will be fairly fast, possibly as short as 5-15 minutes. You may therefore want to consider reaching out to an experienced Tesla owner to run you through the controls and settings before you drive off for the first time. Alternatively please see this video about how to best set up your new Tesla I generally recommend setting the car up with the following options turned on:
◦ Lights – Auto
◦ Auto High Beams – Off [2023 Update: The algorithm has improved so now it’s more of a personal choice.]
◦ Windscreen wipers – Auto [2023 Update: The algorithm has improved so now it’s more of a personal choice.]
◦ Regenerative Braking – Standard
◦ Stopping Mode – Hold
◦ Charging – 90% for cars with NCA batteries and 100% for cars with LFP batteries (Standard Range and Rear Wheel Drive cars have LFP batteries and Long Range and Performance variants have NCA batteries. To check for yourself, navigate to the charging menu and if you see the words Daily and Trip on the State of Charge scale your car has NCA batteries. If it just shows percentages you have an LFP battery. )
◦ Settings under the Autopilot Menu:
◦ Set speed – Current Speed
◦ Automatic Blind Spot Camera – Enabled
◦ Blind Spot Collision Warning Chime – Enabled
◦ Forward Collision Warning – Early
◦ Lane Departure Assistance – Assist
◦ Emergency Lane Departure Avoidance – Enabled
◦ Automatic Emergency Braking – Enabled
◦ Obstacle Aware Acceleration – Enabled
◦ Traffic Aware Cruise Control Chime – Enabled
◦ Green Traffic Light Chime – Enabled
◦ Walk-Away Door Lock – Enabled
◦ Driver Door Unlock Mode – Enabled
◦ Car Left Open Notifications – Enabled
◦ Lock Confirmation Sound – Enabled
◦ Close Windows on Lock – Enabled
◦ Display – Auto
◦ Brightness – Auto
◦ Trips – Rename the last trip meter to: “Lifetime – Do Not Reset!”
◦ Trips – Rename the second last trip meter to “New Tires”
◦ Trip Planner – Enabled
◦ Online Routing – Enabled
◦ Sentry Mode – On (Remember to turn back on after a software update. Please note, Sentry Mode consumed about 200 Watts per hour or about 4.8kWh over a 24 hour period. Sentry Mode is automatically turned off once the state of charge drops to 20%.)
◦ Dashcam – Auto and On Honk (Remember to turn back on after a software update.)
◦ PIN to Drive – Enabled
◦ Glovebox PIN – Enabled
◦ Cabin Overheat Protection – On (Please note this will be automatically disabled when the battery state of charge drops below 20%)
◦ Software Update Preference – Standard
TOCWA
At any time, but ideally prior to taking delivery of your vehicle, I would encourage you to become a TOCWA (Tesla Owners Club of Western Australia) member. TOCWA is the officially sanctioned Tesla club for WA and a not-for-profit volunteer-run group facilitating communication, advocacy and community for Tesla Owners and reservation holders within WA.
TOCWA is always willing to help anyone considering buying an EV but for best value I would urge you to become TOCWA member as the cost is just $20 a year and I’d be surprised if you don’t get this back several times over. Firstly, as a member you will be invited to join the weekly ‘Ask Us Anything’ Zoom call run by the Club Secretary where you’ll get the opportunity to have your questions answered by veteran Tesla owners with years of invaluable experience. The Club Secretary and Chairman who are among some of the first Tesla owners in Australia, have driven well over 200,000 kilometres in each of their Teslas around WA as well as on trips across or around Australia and they and many other members are always happy to share their years of experience. You’ll also be invited to monthly in person Casual Meet Ups and many other events as well as being able to borrow charging equipment, spare tyres for long road trips and other equipment at no cost. You will also be able to purchase some chargers and other accessories at substantially discounted prices. Being a not-for-profit organisation, the club is able to buy in bulk or at wholesale prices and offer the items to members at no mark-up. For example, the club sells the Khons Kwik charger to financial members at $750. the cheapest price I’ve seen on the internet is $1,280. [2023 Update: For updated pricing please contact TOCWA]. For full disclosure, I am a proud TOCWA committee member. To join the club please visit: https://www.tocwa.org.au/membership-join/
Synergy EV Home Plan
Once you’ve taken delivery of your Tesla, I recommend signing up for Synergy’s EV tariff ‘trial’. If you’re still on the Synergy A1 tariff your electricity rates won’t change apart from between the hours of 11PM to 4AM during which time your tariff will drop by about 30% from currently 29.3273 cents to 20.4651 cents. Whether you charge your car during this time or not, the tariff applies to your entire home’s electricity draw. If you are on any tariff other than A1, please give me a call to determine the best course of action.
In order to qualify for the Synergy EV Home Plan, you’ll need to provide proof of ownership but the car cannot be registered in a business name.
[2023 Update: Synergy no longer offers the the EV Tariff trial, instead they offer the ‘Electric Vehicle Add On’]
A must for all EV owners is the Plugshare App which lists most if not all EV chargers available to the public in Australia and around the world. The browser based version can be found here: www.plugshare.com and these are the Apple iOS and the Google Android versions.
You may also wish to download the following EV charging network apps and set up an account and a payment method such as a credit or debit card so that when you arrive at one of these chargers you can plug and charge without stress or wasting time worrying about setting up an account.
For a faster, permanently wired and wall-mounted home charging solution, you can consider the Tesla HPWC (High Power Wall Connector) See: https://www.tesla.com/en_AU/support/home-charging-installation/wall-connector The HPWC is very reasonably priced but the installation pricing from the installers listed on the Tesla website is exorbitant, in my opinion. If you require an installer, or if you’d like to discuss other charging options please feel free to contact me and I’ll try to put you in touch with a reasonably priced installer in your area.
For charging at untethered public AC chargers you will require a Type 2 (a.k.a. Mennekes) EV cable which can be purchased from TOCWA or others such as https://evse.com.au/product/7-metre-type-2-to-type-2-ev-charging-cable-22kw/ Please note, these cables can come in various configurations. I recommend the 22kW 7-metre version. Although a 5-metre cable is considerably cheaper, it’s not uncommon to find yourself “ICED” which is where the EV charging bay is blocked by an ignorant or inconsiderate driver of an internal combustion engine (ICE) vehicle. In these situations, the 7-metre cable should be long enough to reach an adjacent parking bay.
If you’re interested in buying accessories for your new Tesla, I highly recommend attending the TOCWA Ask Us Anything Zoom call and speaking to the existing Tesla owners first. In terms of vendors, this is the link to the official Australian online Tesla store: hhttps://shop.tesla.com/en_au There are also now many third-party vendors. The two main Australian sites are: https://tesloz.com.au/ and https://tessories.com.au/ but you can also explore Amazon and many other online shopping sites.
EV Knowledge
As a new EV owner there will be some new information you’ll want to take on board, including charger knowledge, public charging etiquette, and lots of Pro Tips that you will find helpful. As a minimum, it’s good to know about the ‘ABCs’:
Always Be Courteous
Electric vehicles are a disruptive technology and although it’s becoming rare, you may come across some people whose livelihoods or whose belief system or identity may be threatened by the rapid shift to sustainable transport. You may also find yourself ICED or there may be other situations where you’ll be tempted to let the person know exactly what you think, however, it is always best to remain calm, respectful and courteous and if all else fails it may be best to prevent any escalation and walk away. Please also remember that being an EV owner and/or an EV driver you’re representing other EV drivers and the wider EV community.
Always Be Charging
Owning an EV is in many ways similar to owning a smartphone. There’s nothing worse than a dead phone and although it’s extremely rare for a Tesla to ever run out of charge you don’t want to find yourself in that situation so it’s a good idea to plan your longer journeys around charging points and to always have a contingency plan because you could get to a charger only to find it’s not working or taken up by another EV.
Although this is changing at a fast pace, you will soon learn that with Teslas still being a relative novelty, it’s not uncommon to be stopped by a curious member of the public who is fascinated by your Tesla and is eager to ask you about your experience. (The most common questions are: How long does it take to charge? What’s the range? Do you have to pay for the charging? How long will the battery last before it needs replacing?) It’s great to spend some time answering these questions but a good pro tip is to ask the person to wait twenty seconds while you plug your car in and ensure it is charging. (Look for the Tesla “T” logo in your charge port and wait for it to begin flashing green as this indicates that the car is charging.) That way your car can be filling up with electrons while you talk, rather than finding yourself engrossed in the conversation only to realise you could have been charging for the last twenty minutes.
Always Bring Cables
As already mentioned, your Tesla will may with an included Universal Mobile Connector (UMC). If it didn’t you can purchase one here. If you’re using the UMC as the means of charging your Tesla at home, it can be inconvenient to wrap it up and take it with you each time and it’s easy to forget too, therefore, Tesla and TOCWA recommend the Tesla Wall Connector (HPWC) but there are also other options. With a Wall Connector at home, you’ll be able to always keep the UMC in one of the three convenient storage spaces of your car, either under the bonnet in the ‘frunk’ or in the well under your main boot or in the boot itself. Should you find yourself in a situation where you need to charge you’ll have a cable ready to plug into any 10A or 15A power socket or a 32A 3-phase outlet if you bought the additional adaptor pig tail. For a faster and more convenient charge, there are an increasing amount of Type 2 (a.k.a. Mennekes) AC chargers at shopping centres, fast food outlets and other locations and many of these are untethered requiring a BYO Type 2 cable. You may also choose to carry a 10A or 15A extensions cable.
Always Browse Comments
As already mentioned, the Plugshare app should be considered a must for any EV owner. One of its numerous handy features is to see if a charger is being used before planning to charge there, but It’s also a good idea to take note of the last successful charge and to read any comments that the person may have written. If the last charge was unsuccessful it may be an indication that the charger is faulty, damaged or offline. It may also pay to check the opening hours of the charger as some may be located behind gates that may be locked outside of opening hours. Some chargers such as those located at car dealerships may be reserved for the dealership during opening hours and kindly made available to the public afterhours. Using these chargers outside the public times may result in the owner making the charger unavailable to the public.
Adjust Battery Consumption
As already mentioned, it is almost unheard of or at least very rare for a Tesla run out of charge, however, should you find yourself in this situation, if you haven’t done so already, ensure you have set your destination in the car’s navigation system and follow any of the car’s warnings.
Another very good option may be to reduce your speed. You’ll be amazed just how much of a difference a drop in speed of 10km per hour can make. As a rough rule of thumb, dropping your speed by 10% from say 110km to 100km per hour could reduce your consumption and hence increase your range by about 14%.
You could also try to use the air-conditioning system or the fan instead of open windows or to use seat warmers rather than the heater in winter.
You may also consider increasing the pressure in your tires by pumping them up to say 45 PSI but only do so if it’s safe and always ensure you keep your tires below the maximum recommended limit.
Public Charging Etiquette
Last but certainly not least, a few things about public charging etiquette. It’s important to realise that an EV charging bay is exactly that. It shouldn’t be confused with a parking bay. Think how you would feel to arrive at a charger with a low state of charge in desperate need of a top up only to realise the charger is being taken up for hours by an inconsiderate EV owner who may have reached a full charge some time ago or worse still who hasn’t needed or bothered to even plug in. To combat the problem, Tesla Superchargers are now charging idle fees at a rate of $1 per minute, particularly when half or more of the stalls are being used, so treating a public charger as a parking bay may prove expensive.
IF 50% or more of the stalls at Tesla Superchargers are being used your car will automatically drop the charging limit to 80%. This is to ensure the chargers are available as the last 20% can take the longest.
As the table below illustrates, the fastest charging rates can be achieved between approximately 10% and 65% state-of-charge but for more tips on the best and most efficient way to charge at a fast DC charger or a Tesla Supercharger, please see this article: 100% a Waste of Time: Why charging to 100% is defeating the purpose of Superchargers
It may also be helpful to log into the Plugshare app to register your charging session so that others intending to charge at that location can plan their journey accordingly. Logging your charging session into Plugshare is by no means compulsory, especially at busy metropolitan chargers but it may be particularly helpful and considerate to other EV drivers at remote locations or in regional areas. Another useful alternative may be the Need to Charge service.
It’s also important to realise that there is no such thing as a ‘free’ charger, there are only complimentary chargers. This is an important distinction, because many businesses who have agreed to host EV chargers, (some after numerous pleas by EV enthusiasts), have done so in good faith for little if any monetary reward. If a business, agrees to host, service, maintain and cover the electricity consumption costs, not to mention the capital costs associated with procuring, purchasing and/or installing and commissioning the EV charger, the least we can do is to buy something at the business. It also goes a long way to explicitly thank the establishment for installing and hosting the charger and it doesn’t hurt to leave a tip either. There are also some chargers such as the Biofil units running on used chip oil which require the manual starting of a generator, such as those put in with the help of Jon Edwards and the crowdfunding from the WA EV community at the Caltex service station in Jurien Bay or the Roadhouse in Caiguna. It may be worthwhile giving the business a call beforehand to let them know of your expected arrival time. Unless there are other EVs waiting for a turn, once charging, it’s advisable to charge for at least 20 minutes or so before the attendant has to return and turn off and pack up the charger. If you can’t charge for at least 15 minutes or so, please offer to pay for a full charging session as it can be annoying for the attendant to have to leave paying customers to come out to turn the generator on for you only to have to come back a couple of minutes later to turn it off to recoup a couple of measly dollars. [2023 Update: For exactly the reason explained above, these chargers now have a minimum $50 charge cost.]
Lastly, a tip for new owners. If you’ve noticed your car only has a single reversing light, don’t worry there’s nothing wrong, the car only comes with one white reversing light on the left as the right one is a fog light. Hopefully this will save you a phone call to Tesla as they get a few of these every day. Update: Soon after this article was published Tesla began shipping Model 3s with two reversing lights. Therefore, there will now be some models delivered around the end of February or early March 2022 with a single reversing light but the later models will have two reversing lamps as well as bigger indicators. (By the way, some very early Model S cars also came with just one reversing light.)
Pete Petrovsky is an active TOCWA (Tesla Owners Club of Western Australia) committee member and a long-time EV enthusiast. He placed a $6,000 deposit for a Model X (#39) in 2014 but when it came to taking delivery he couldn’t justify the cost, so instead, he and his wife decided to buy two PHEVs and wait for the Model 3. In March of 2016 they bought the Holden Volt and a couple of weeks later the Mitsubishi Outlander PHEV, and on the day it was unveiled, Pete ordered the Model 3. After selling the Outlander, in September 2019, Pete took delivery of the Model 3 and despite still loving their Volt, Pete and his wife are now looking forward to ordering the Model Y as soon as it becomes available in Australia.
When he gets time, Pete posts videos on his ‘Tesla Ahead of the Curve’ YouTube channel. He is a long-term Tesla shareholder and over the last eleven years has been responsible for more commercial rooftop solar PV in Perth than any other individual. In 2016 Pete added grid electricity to his role and since October 2020 he has been Managing Director of Imppact Energy Consultancy. In July of 2011, Pete also installed one of the first ‘oversized’ 6KW solar PV systems in Perth, which to this day continues to power their home and both EVs with free sustainable energy.
