Tesla Destination Charger Problem Solving

On occasions you’ll plug into a destination charger that doesn’t appear to work, a small number of these public chargers are becoming unreliable mostly due to the cable getting mistreated, to add some confusion the same charger will not work for one car and then work first time for the following car on the same day, the Williams Woolshed destination charger is a great example.

To make the Tesla experience a bit easier here are the steps to work through that will hopefully get a Tesla destination unit to charge:

If there’s no Green or Red light strip light on the front check that power is switched on at the meter box, some premises keep it switched off for various reason, this will be often noted on the Plugshare app.

If you’ve established that the unit is powered up but a Red light is showing check that the cable is not twisted or stretched in any form, also check the cable is not pulled out from the bottom of the charging unit, that is you can see each individual colored cable rather than the black insulation.

Once the above steps are done locate the Red reset button on the side of the unit, using your thumb press it in and hold until all lights go off and wait until the Red/Orange light on the front turns Green, this will take between 5 and 30 seconds, if all goes to plan the Green light will start moving and the car will charge. If it doesn’t work the first time give it another go, also try unplugging and plugging back in before attempting a third reset, once again make sure the cable is not unduly stressed. If the charging doesn’t start after 4 resets the chances of it working at all on your car are very low.

If you do get charging started don’t rush off, hang around for a minute until the cars charging at full amps, if the unit has a fault it is likely to trip off within the first minute, if it does trip off it’s best to no longer attempt charging and report the issue. If you have no other choice and desperately need to charge try dropping the amps down via the cars touchscreen, keep in mind this is an absolute last resort. As an extra precaution if you walk away from the car to visit the shops or cafe check the phone app after 15 minutes, it’s very likely charging is still okay but there’s no harm making sure.

December Kalbarri Trip

Following the success of our inaugural overnight road trip to Kulin in October, TOCWA is pleased to announce an extended long weekend road trip to Kalbarri between Friday 4th and Monday 7th December 2020.

To make the trip a more pleasurable experience, we will be deploying TOCWA’s “Shark-fin” 50kW Tritium fast DC charger in Geraldton so that all participants can rapidly charge their cars there as well as the existing fast DC charger in Jurien Bay.

In order to provide maximum flexibility for all owners interested in participating, we are providing a smorgasbord of six arrival and departure dates from Friday through to Monday. This means that participants can drive to and stay at Kalbarri for one, two or three nights.

Bookings are needed for each car travelling regardless of how many people are travelling in each car – so please only make one booking per car. Our Trybooking site is hopefully self-explanatory in the way it provides for any one of six travel options to be selected. When booking, please provide desired travel times there and back so we can develop an effective charging roster at Jurien Bay and Geraldton.

Members should have received a booking link – please get in touch if you still need it.

At this stage, we are aiming to limit car numbers to about 12, but this may change depending on how many cars intend to travel on each outbound and returning day combination.

Please email Harald with any queries or join our Ask Us Anything Zoom session each Wednesday evening at https://www.tocwa.org.au/ask-us-anything/

PlugShare is Critical in Charger Challenged Western Australia

If the majority of your driving is in the metro area PlugShare is a useful app but not essential, the moment you plan a longer trip away from the safety of home charging the Plugshare app becomes an important tool in reaching your destination with the minimum of fuss. Let me be very clear on this, PlugShare is the format used by the early adopters of electric vehicles in Western Australia while exploring the roads north, east and south of Perth, the information available is far superior to anything supplied by the RAC, Better Route Planner or any other system including the Tesla car maps. Don’t completely dismiss Better Route Planner or Tesla maps, but when cross referencing PlugShare is likely to be more up to date.

To get the best out of PlugShare try the following advice:

Remove all filters – If you have the filter options ticked there’s a good chance you’ll miss useful charging stations, there’s not a lot of location pins in regional WA so make sure every charging option is visible, trust your common sense to individually filter out the options available.

Be patient with the app – give PlugShare time to load correctly then zoom in and out of the location slowly until you’re sure all pins are visible.

Zoom in all the way – Often the better charging point is hidden by a less useful location due to the pins being so close together, the  Lake Grace DC charger is a good example.

Always read comments – Not just the previous charging comments but the location comments, often the critical information can’t be seen unless the location comments are read to the end. Taking 2 minutes to read the comments correctly will likely save hours of wasted time.

Use the message option on PlugShare – if you’re not sure about a location message the previous user before departure.

Check through the photos – there’s some handy photos showing the exact location of the charge point, two minutes scanning photos will often save 15 minutes quizzing locals that may not even know a EV charger exists.

Always be charging – EV charging points in regional WA are few and far between, it doesn’t matter how confident you are that the next charging location is operational, if your car is happily charging at a reasonable rate don’t be in a hurry to unplug and dash to the next location, to do this is possibly setting yourself up to fail, at they end of the day you won’t get to your final destination any quicker, be patient and enjoy the journey.

Happy travels, Rob